Volkswagen Group
Specialists

Free Phone

0800 479 0029 

Land Line

01959 575 214

 

 

VAT Number: 990 7657 68

 

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About Us And Our Service

VGS is a small team of  technicians who specialise in the Volkswagen Group which consists of Volkswagen, Audi, Seat and Skoda.
All our technicians are fully qualified and trained by Volkswagen Group Main Dealers and registered Volkswagen Group training centres and are currently up to date with all Volkswagen, Audi, Seat and Skoda Training and technical launches.

All work is carried out in our workshop in Keston near Bigginhill airport.We also offer a mobile service, so we can come to you in one of our mobile workshops at a time and place to suit you for your convenience, We also offer extended opening hours and ‘out of hours working’ (by prior arrangement) as we understand some of our customers need their vehicles everyday of the week, (prices may differ within unsociable hours).
As Volkswagen group specialists, we only use genuine parts unless requested otherwise and all work carried out by us will come with a 2 year Guarantee.

We assign you your very own technician, giving you an opportunity to build a one to one relationship with them instead of dealing with call centres and help desks.

We are aware that some mechanical workshops have a tendency to be an un-inviting environment with aggressive "rudeboi" mechanics forcefully telling you what your car needs.

Our Technicians are clean, well mannered and indeed well spoken.
We have made a clean, friendly environment that is in no way intimidating.
you will be welcomed by one of our
Technicians with an offer for tea or coffee and they will sit with you to discuss your car.
Sound corny? we don't care!!! we truly believe this is the way forward with the car industry!

Our aim is to bring the professionalism and expertise of a main dealership to your doorstep but on a much friendlier level and at a fraction of the cost.
You will find all our technicians to be polite, approachably, friendly and above all Honest.
Our technicians are not on a commission style wage so they will not try and sell you extra work that is not required (commonly associated with the motor trade), in fact our techs have a vested interest in the growth of VGS.

We understand that the way to keep customers is to be honest, courteous and spend time with the customer.
Our Technicians will go through whatever work they feel is required to be carried out and fully explain all proceedings.

We remind you that you are under no obligation to have any work carried out with us.
If we diagnose a fault on your car and you are in any doubt, we advise for your own peace of mind, you to seek a second opinion.

Thank you for using us, Your custom is genuinely appreciated.


 

 

 

Copyright 2004-2012 VGS UK

VAT Number: 990 7657 68